P2B Annex
Additional terms for business users under EU Regulation 2019/1150 (Platform-to-Business Regulation). This annex supplements and, where conflicting, supersedes the User Agreement.
- 15 days advance notice for material term changes
- Written reasoning for account restrictions
- Access to voluntary mediation services
- Transparent ranking parameters
1. Scope & Services
1.1 What This Annex Covers
This P2B Annex applies to business users who use vaicat's platform to:
- Publish professional or organizational profiles
- Discover business opportunities
- Communicate with other users for commercial purposes
- Access analytics about their content and engagement
1.2 Platform Role
vaicat provides an online intermediation service. We are not:
- An employer or recruiter
- An agent or representative
- A guarantor of any transaction
- A party to contracts between users
2. Data Access
2.1 Your Data
As a business user, you have access to:
- Data you have submitted to the platform
- Content you have published
- Analytics about your profile and content performance
- Engagement metrics for your published material
2.2 Other Users' Data
You do not have access to personal data of other users unless:
- They have explicitly consented to share it with you
- They have made it publicly available on their profile
- It is necessary for a specific, permitted interaction
2.3 Platform Data Access
vaicat accesses business user data solely for:
- Platform operations and service delivery
- Legal compliance and security
- Service improvement and analytics
- Enforcement of terms and policies
3. Ranking Parameters
3.1 Search Visibility
Search and ranking systems consider:
| Parameter | Description |
|---|---|
| Relevance | How well content matches the search query |
| Completeness | How complete and detailed the profile/content is |
| Recency | How recently content was published or updated |
| Engagement | User interactions (views, clicks, responses) |
3.2 No Paid Ranking
We do not offer paid ranking advantages unless:
- Clearly disclosed as "Promoted" or "Sponsored"
- Separated from organic results
- Subject to the same content policies
4. Changes & Notice
4.1 Advance Notice
Material changes to terms require at least 15 days advance notice before taking effect. This includes changes to:
- Terms and conditions
- Ranking algorithms (significant changes)
- Data access provisions
- Fee structures
4.2 Exceptions
Shorter notice may apply when required by:
- Legal or regulatory obligations
- Urgent security concerns
- Prevention of imminent harm
5. Account Restrictions
5.1 Notice of Restrictions
If we restrict, suspend, or terminate your account, we provide:
- Written statement of reasons
- Facts and circumstances leading to the decision
- Applicable rules or terms violated
- Information about available remedies
5.2 Advance Notification
Where feasible, we provide advance notification before restrictions take effect, except when:
- Immediate action is necessary for legal compliance
- There is risk of harm to users or third parties
- Investigation could be compromised
6. Complaints Handling
6.1 Internal Complaint System
Business users may submit complaints regarding:
- Alleged non-compliance with P2B Regulation obligations
- Technical issues affecting your account or content
- Decisions regarding content or account restrictions
- Ranking or visibility concerns
6.2 Response Timelines
We aim to resolve complaints within a reasonable time, typically within 14 business days. Complex matters may require additional time with notification.
6.3 How to Submit
Submit complaints via:
- Email: support@vaicat.com
- In-product support tools
7. Mediation
7.1 Voluntary Mediation
For disputes that cannot be resolved through our internal complaint system, business users may access voluntary mediation through independent mediators.
7.2 Designated Mediators
We designate the following mediators for P2B disputes:
- Centre for Effective Dispute Resolution (CEDR) - London, UK
- ADR Center - Rome, Italy (specialized in P2B disputes)
7.3 Good Faith Participation
We commit to engaging in good faith in any mediation proceedings initiated by business users through designated mediators.
8. EUnify for Institutions
8.1 Data Provided to Institutions
Educational institutions using EUnify receive:
- Aggregated metrics only - never individual student data
- Interest trends and search patterns (anonymized)
- Comparative performance against similar institutions
8.2 What Institutions Do Not Receive
- Individual user identities or contact information
- Personal data of prospective students
- Specific user bookmark or comparison data
8.3 Ranking Transparency
- EUnify uses rule-based logic, not machine learning
- No paid preferences influence ranking
- Ranking factors are documented in this policy
9. mEUvy for Recruiters & Employers
9.1 Talent Bank Access
Verified recruiters and employers can access the Talent Bank to discover candidates who have opted in. Full terms are available in our Recruiter & Talent Bank Terms.
- Business verification required before access
- Candidates control what information is visible
- Salary information is never shared (stored on-device only)
- Strict data protection obligations apply
9.2 Job Advertising
Employers can post job listings and sponsored vacancies. Full terms are available in our Job Advertising Terms.
- All listings must represent genuine opportunities
- Sponsored listings clearly marked per DSA Article 26
- Candidates must never be charged to apply
- Discriminatory listings are prohibited
9.3 Zero Tolerance Policy
mEUvy enforces strict policies to protect candidates:
- Privacy violations: Immediate account termination
- Data misuse: Permanent ban and legal action
- Fraudulent listings: Immediate removal and ban
- Candidate fee charging: Immediate ban and regulatory referral
9.4 Ranking Transparency
- Job listings ranked by relevance, recency, and completeness
- Sponsored listings clearly labeled, shown in designated slots
- No paid preferences influence organic ranking
- Talent Bank matching based on candidate preferences and skills
10. Termination Rights
10.1 Your Right to Terminate
You may close your business account at any time. However:
- Prior contractual obligations remain enforceable
- Outstanding payments remain due
- Content already shared with third parties may persist
10.2 Our Right to Terminate
We may terminate business accounts with appropriate notice, except in cases of:
- Serious or repeated violations
- Legal requirements
- Risk of harm to users or platform